Shop your neighborhood without leaving the house! Your items will be delivered right to your door, no awkward meetups required. When you've found that perfect thing, we ask the seller to ship within 3 business days. Get your item as described or your money back. Items with a diamond badge are authenticated and all purchases are protected. Shop luxury and designer clothing, shoes, and accessories with confidence. From collectables, to unique handmade items, to one-of-a-kind treasures, it's all on Mercari. Whether you're searching for that unique find or clearing out space for some extra cash, you can do it all in the app, all from home.ĭiscover that perfect find from brands like Nike, Funko, Nintendo, Squishmallows, Apple, Lululemon (and thousands more). VERY UNACCEPTABLE WAY OF TREATING CUSTOMERS.Mercari is your marketplace for buying and selling preloved items. I don't understand how Mercari justify their system and I sure as hell don't understand how they are still in business with all the complaints that had been made against them. How can they just cancel your transactions and threaten to suspend you without any prior warnings or clarifications? Hello? I ran a check on Mercari and found out that I am not the only one that had been treated this way. I don't understand how all this can happen within hours of me contacting their customer service about clarifying what I have done wrong? I feel very very frustrated for the fact that they seem very shady. I think the customer had also got their 'FINAL WARNING' because they have deleted all of the conversation with the word 'etsy' in them. I don't understand why Mercari had canceled my order which I have USPS tracking info to prove that the package was delivered? Also, I was accused of 'directing customers to external sites' by Mercari when all I have done was chatting about etsy with a customer. I have no idea what is going on, all I know is that I have money in their account plus lots of merchandise on their way to the buyers. I have asked Mercari's customer support about my 'final warning' and next thing I know my user privileges had been revoked and there are no answers. I have received a 'FINAL WARNING' (which is my first warning?), a canceled transaction (with valid USPS tracking which the item was delivered), and a sudden notice of 'We've revoked your selling privileges' all within hours of each warning.

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